Terms of service

Welcome to Young Trends. These Terms of Service (“Terms”) govern your access to and use of the Young Trends website, including the purchase of clothing, apparel, accessories and other products offered through our website.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. About Young Trends

Young Trends is an online clothing and apparel business offering products through its website.

For the purposes of these Terms, “Young Trends,” “we,” “us,” or “our” refers to the owner/operator of the website, while “you,” “customer,” or “user” refers to any person accessing the website or purchasing products from us.

2. Eligibility

You must be legally capable of entering into a binding contract under applicable Indian law to place an order on our website.

If you are under the applicable age of majority, you may use the website only with the involvement and consent of a parent or legal guardian.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, measurements and other information displayed on our website are accurate.

However:

  • Actual colours may vary slightly depending on your device or screen settings.
  • Minor variations in measurements may occur due to manufacturing processes.
  • Product availability may change without prior notice.
  • We reserve the right to correct errors in product descriptions, pricing or availability.

4. Pricing

All product prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Applicable taxes, delivery charges or other charges, where applicable, will be displayed during the checkout process.

Young Trends reserves the right to change product prices at any time. Price changes will not affect orders that have already been successfully accepted, except where an obvious pricing or technical error has occurred.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. An order will be considered accepted when we confirm the order for processing or dispatch.

We reserve the right to cancel or refuse an order in circumstances including:

  • Product being unavailable.
  • Incorrect pricing or product information.
  • Suspected fraudulent or unauthorised transactions.
  • Incorrect customer information.
  • Delivery restrictions.
  • Technical or system errors.
  • Any other legitimate business or legal reason.

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our Refund Policy.

6. Payment

We may provide payment options such as:

  • Credit/debit cards
  • UPI
  • Net banking
  • Wallets
  • Cash on Delivery, where available
  • Other payment methods displayed during checkout

Payments may be processed through third-party payment service providers.

Young Trends does not knowingly store complete card or banking credentials on its own systems. Payment information may be processed by authorised payment providers according to their respective terms and privacy policies.

7. Shipping and Delivery

We aim to dispatch orders within the estimated processing period displayed on the website.

Delivery times may vary depending on:

  • Delivery location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Logistics disruptions
  • Force majeure events
  • Other circumstances beyond our reasonable control

Estimated delivery dates are provided for guidance and are not always guaranteed.

Customers are responsible for providing a correct and complete delivery address and contact information.

8. Returns, Exchanges and Refunds

Our return, exchange and refund conditions are governed by our separate Return & Refund Policy displayed on the website.

Products may be eligible for return or exchange only when they meet the conditions specified in that policy.

Depending on the product and circumstances, conditions may include:

  • Product being unused.
  • Product being unwashed.
  • Original tags remaining attached.
  • Product being returned in original packaging.
  • Return request being submitted within the specified period.
  • Product not being damaged due to customer use.

Certain products may be non-returnable where permitted by applicable law and where clearly disclosed on the website.

Nothing in these Terms is intended to remove or restrict any mandatory consumer rights available to customers under applicable law.

9. Damaged, Defective or Incorrect Products

If you receive a damaged, defective or incorrect product, please contact our customer support within the period specified in our Return & Refund Policy.

We may request photographs, videos, packaging information, order details or other reasonable information to investigate the issue.

After verification, we may provide an appropriate remedy, which may include replacement, exchange or refund, subject to applicable law and our policies.

10. Cancellation

Customers may request cancellation of an order before it has been processed or dispatched, subject to our cancellation policy.

Once an order has been dispatched, cancellation may no longer be possible and the customer may need to follow the applicable return procedure.

11. User Accounts

If our website allows you to create an account, you are responsible for maintaining the confidentiality of your login credentials.

You agree to:

  • Provide accurate information.
  • Keep your account information updated.
  • Not share your password or login credentials.
  • Notify us of unauthorised account activity.

Young Trends may suspend or terminate an account where there is reasonable evidence of misuse, fraud, abuse or violation of these Terms.

12. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorised access to our website or systems.
  • Introduce viruses, malware or harmful code.
  • Interfere with website security.
  • Copy or misuse our website content for commercial purposes without permission.
  • Submit fraudulent orders.
  • Use another person's payment information without authorisation.
  • Attempt to manipulate prices, promotions or discounts.
  • Engage in activities that may damage Young Trends or its customers.

13. Intellectual Property

All content available on the Young Trends website, including:

  • Brand name
  • Logos
  • Product photographs
  • Graphics
  • Designs
  • Text
  • Product descriptions
  • Website layout
  • Videos
  • Other original materials

may be owned by or licensed to Young Trends and may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell or commercially exploit our content without prior written permission.

14. Promotions and Discounts

From time to time, Young Trends may offer promotional codes, discounts, sales or other promotional offers.

Promotions may have specific terms, eligibility requirements, validity periods and usage limits.

Unless expressly stated otherwise, promotions cannot be combined with other offers and may be withdrawn or modified at any time.

15. Third-Party Services

Our website may use third-party services such as:

  • Payment gateways
  • Courier and logistics providers
  • Website hosting providers
  • Analytics services
  • Communication services

These third parties may have their own terms and privacy policies.

Young Trends is not responsible for the independent policies or actions of third-party service providers, except to the extent required by applicable law.

16. Website Availability

We try to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure or available.

The website may occasionally be unavailable due to maintenance, technical problems, updates or circumstances beyond our reasonable control.

17. Limitation of Liability

To the extent permitted by applicable law, Young Trends will not be liable for indirect, incidental, special or consequential losses arising from the use of the website or products purchased through it.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable Indian law.

18. Force Majeure

Young Trends will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, floods, fires, pandemics, government restrictions, strikes, transportation disruptions, internet failures, courier disruptions or other similar events.

19. Privacy

Your use of our website is also governed by our Privacy Policy.

We may collect and process information necessary to provide services such as order processing, payment, shipping, customer support and website operations.

Our privacy practices will be governed by applicable data-protection and privacy laws.

India's current digital-data framework includes the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025.

20. Customer Reviews and User Content

If you submit reviews, photographs, comments or other content to our website, you confirm that:

  • The content is truthful and not misleading.
  • You have the right to submit the content.
  • The content does not violate any law or third-party rights.
  • The content does not contain harmful, abusive or unlawful material.

By submitting content, you grant Young Trends permission to use, reproduce and display that content for legitimate business and marketing purposes, subject to applicable law.

21. Fraud and Abuse

Young Trends reserves the right to investigate suspicious transactions or activities.

Where permitted by law, we may cancel orders, restrict accounts or take other appropriate action in cases involving suspected fraud, abuse, payment misuse or other unlawful activity.

22. Grievance Redressal

Customers may contact Young Trends regarding complaints, orders, returns, refunds or other concerns through the customer-support details provided on our website.

Grievance Officer: [Name]

Email: [support@yourdomain.com]

Phone: [Customer Support Number]

Address: [Registered Business Address]

We will make reasonable efforts to acknowledge and resolve customer complaints in accordance with applicable law.

23. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer-protection laws and jurisdictional requirements, disputes arising from these Terms shall be subject to the jurisdiction of the competent courts at [City, State, India].

24. Changes to These Terms

Young Trends may update these Terms from time to time to reflect changes in our services, business practices or applicable laws.

The updated version will be posted on our website with the revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

25. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain effective to the extent permitted by law.

26. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy and other policies displayed on our website, constitute the terms governing your use of the Young Trends website and purchase of our products.